photo by melanie duerkopp
Thank you for your interest in our custom design work. Please consider this inquiry form just a starting point for a couture order. This doesn't commit you to working with us (though we very much hope you say yes!), it just provides us with the information we need to send you a personalized price quote and confirm our availability. We book quickly February-August, so contact us early!
Keep in mind, we do require a non-refundable $100 retainer prior to beginning any design work on custom orders, but trust us, we're totally worth it.
Please note, we do have a $2,500 minimum purchase requirement for all custom orders.
Don't see something you love in our house section? Looking for a suite tailored to your wedding story? Welcome to couture. A couture order is created specifically for you. Everything is custom, everything is original.
You provide us with a digital file of inspiration images and your wedding details and we work with you to design every facet of your suite to be personal to your style and aesthetic.
Ready to move forward with a custom suite? After we receive your inquiry and confirm our availability, our couture design stylist will send you a link with instructions for filling out our couture design contract and details on how to pay the retainer. This form is the place to share with our team your paper hopes and dreams and send us a link to your Pinterest horde of paper ideas. We want to hear it all!
After receiving submission of your form, signed contract and retainer, we will follow up within 24-48 hours (M-F), by phone or by email to discuss the details you shared with us, ask a few questions and make sure we have a clear understanding of your vision. We can also talk through any questions you have prior to starting the design process. Basically, it is a super fun paper gab-fest!
After our follow-up consultation, we will begin designing your suite. This is where the magic happens. For the first round of proofs, we include 3 different concepts for your review. If one of them feels right, we are happy to make as many revisions and edits as needed until the suite is perfect. Not loving any of the first set? We will design three more concepts for you to choose from. We do cap the number of original design concepts at 6, but it is rare that our clients ever need that many! All proofs are emailed over as high resolution, to-scale pdf files.
Once a final proof is approved (victory!), we will send you a link to our finalization page where you can confirm your final details and provide formal proof approval. After receiving your finalization, we will email over your invoice for review and payment. At this point, once your invoice is paid, we will send your order off to our talented print production team!
The waiting begins! Our print production time is 2 to 3 weeks, depending on the season. Orders with assembly or calligraphy will have a slightly longer turnaround time, please check with your custom stylist for exact timing. Once your suite ships, mail time will be anywhere from 1-7 business days.
All orders are shipped with tracking and signature confirmation to ensure a safe journey.